Warranty
GOLDENGLASS lifetime warranty covers its glass replacement service against defects in material and/or workmanship for as long as you own or lease the vehicle.
To qualify
You must notify us within 30 days of discovering the defect. We are not responsible for any damage that results from your delay in notifying us within 30 days of discovering the defect.
GOLDENGLASS must be given the opportunity to inspect the vehicle damage prior to the approval of any warranty claim.
This warranty is not transferrable to another owner/lessor.
No other warranty, neither express nor implied, applies.
During the windshield repair process, the technician injects special resin into the damaged part of the glass.
Best results are obtained when:
the damage is recent
the point of impact is small
the cracks around the damaged area are small, and
there is no moisture or other foreign matter in the damaged area.
Our nationwide lifetime warranty covers the repaired portion of the windshield against continued cracking.
More damage and/or customer satisfaction
If more damage from the point of repair does occur, or if you are dissatisfied with the repair for any reason, we will credit the cost of your repair toward a replacement performed by Golden Glass
If your insurance company paid for the repair, the insurance company will receive credit and you may still be responsible for any deductible if you choose to replace the windshield. This warranty applies for as long as you own or lease the vehicle and is not transferable. No other warranty, neither express nor implied, applies.
DISCLAIMER
In some cases, through no fault of the repair technician, during the repair process the damaged area may become larger and require a windshield replacement. These instances are not covered by the warranty and Golden Glass is not responsible for the cost of the windshield replacement or any additional damage.
Before each installation, Goldenglass technicians inspect the vehicle for any visible damage and document the findings on a pre-inspection form.
Golden Glass is not responsible for any damage to the vehicle that existed prior to service
In some cases, we may not discover damage to the vehicle until we remove the glass. This might include rust or other damage to the pinch weld or frame that prevent a safe installation. In these instances, prior to any installation, you are responsible for all costs to repair the damage or rust including the cost to transport your vehicle to and from a qualified body shop if necessary.
Damage not resulting from defective workmanship or materials is expressly excluded from coverage under this warranty
IN NO EVENT SHALL GOLDENGLASS, ITS PARENT AND/OR AFFILIATE COMPANIES, BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE REPAIR OR REPLACEMENT OF YOUR GLASS.
If you live in a state that does not allow exclusion of incidental or consequential damages, this warranty exclusion may not apply to you
This warranty gives you specific legal rights; you may also have other rights, which vary from state to state.
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